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Finextra Global Survey: AI in payments - The last mile in efficiency

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The survey carried out by Finextra in association with Pelican shows that most AI implementation in payments so far has been limited to early adopter tier-one financial institutions, and mostly in the area of AML sanctions screening. But the greatest opportunities for addressing operational and business pain points lie in product innovation and time to market, and these areas along with customer retention and reconciliation/repairs are actively being evaluated for new AI deployments.

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